We are Robert Cooney, an independent estate agent providing unrivalled service to clients in the UK. Full contact details can be found here
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:Information you give us.
You may give us information about you by filling in the ‘contact’ or ‘viewing request’ forms on our website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number.
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service and, in particular, for the following reasons: Contact you with regards to an enquiry, using email, telephone, SMS or by leaving an answer phone message.Internal record keepingTo carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from usTo notify you about changes to our serviceWe may use the information to customise the website according to your interests.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to best tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
LINKS TO OTHER WEBSITES
WHERE WE STORE OUR PERSONAL DATA
CONTROLLING YOUR PERSONAL INFORMATION
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.
ACCESS TO INFORMATION
The Right of Access gives you the right to access information held about you. Your right of access can be exercised in accordance with the right by submitting a Subject Access Request (SAR). You are entitled to view, amend, or delete the personal information that we hold at any time, simply email your request to: firstname.lastname@example.org
THE RIGHT TO COMPLAIN
If you feel that your rights covered under the Act have been violated, you have the right to complain to the national data protection authority, which is the Information Commissioner’s Office (ICO) in the UK.